FAQ'S

  • How long after i order my items will they be shipped?

Most of our orders are handmade when they are purchased therefore please allow up to 7  days before they are sent out. Orders are sent via Australia Post and take between 3-7 working days.

 

  • How do i rush order?

If you need your order ASAP please choose Express postage at checkout

 

  • I have not received my item?

All orders Australia wide come with a tracking number which we will email you shortly after your order has been shipped. We are not responsible for loss of packages. If you would like to pay extra for signed parcels please email us before purchasing.

 

  • What size should i order?

Each baby is different so please order accordingly to your babes size. If your baby is smaller or larger then usual please pick to the size they usually are. If you are unsure please choose the size up.

 

  • How do i make a Custom order?

If you would like a custom order on any of our leggings, blanket etc please email us at info@olliebabylabel.com